Q: How do I make a booking on the Website?
A: To make a booking on the Website, search for the bus route and select the preferred operator and schedule. Fill in your details and payment information, then confirm your booking.

Q: Can I cancel my booking?
A: The cancellation policy varies depending on the operator. Please refer to the operator's terms and conditions before making the booking.

Q: How do I pay for my bus ticket?
A: You can pay for your bus ticket through various payment modes available on our Website, including visa master/debit cards, net banking, Mobile Banking,and mobile wallets(Khalti & IME Pay).

Q: How will I receive my bus ticket?
A: You will receive your bus ticket in your email/ sms once you have completed your booking.

Q: Can I reschedule my booking?
A: The rescheduling policy varies depending on the operator. Please refer to the operator's terms and conditions before making the booking.

Q: Is my personal information safe on the Website?
A: We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, including SSL encryption, to protect your personal information during transmission. However, we cannot guarantee the security of your personal information.

Q: Can I book a bus ticket for someone else?
A: Yes, you can book a bus ticket for someone else. However, please ensure that you provide accurate information while making the booking.

Q: What if I have not received my bus ticket after making the payment?
A: Please check your spam folder in your email. If you still have not received your bus ticket, please contact us using the contact details provided on the Website.

Q: Can I change the boarding point after making the booking?
A: The change of boarding point policy varies depending on the operator. Please refer to the operator's terms and conditions before making the booking.

Q: What if my bus is delayed or canceled?
A: The delay and cancellation policy varies depending on the operator. Please refer to the operator's terms and conditions before making the booking.